Customer Service Desk

Our friendly Customer Service Desk is located near Centre Court on the lower level and is open during normal trading hours.

Our team can provide you with a wide range of helpful information, including the hire of Kiddie Kabs, loan of wheelchairs and push chairs and Gift Card sales (you can also purchase Gift Cards online here).

Phone enquiries are welcome on +64 4 237 5569.

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Parents' rooms

Our parents’ rooms are child friendly spaces designed for your convenience. They are equipped with microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy.

Parent rooms are located:

  • on the upper level, near the top of the travelator
  • on the lower level, between Overland and Crossroads
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Toilets

Our toilets are located:

  • on the upper level, near the top of the travelator
  • on the lower level, between Overland and Crossroads
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Children's playground

North City has a play area located on the upper level, near Coffee Club.